Person Specification

Education and Qualifications Essential or Desirable
Relevant professional qualification Desirable
Health and Safety qualification Desirable
Experience, Knowledge and Understanding  
Experience in leading at senior management level with responsibility for a department or significant team in the delivery of maintenance services Essential

Experience of leadership of a large building maintenance contractor

Desirable

Experience of developing and managing an excellent customer driven service

Essential

Track record of leading and motivating dispersed multi-disciplinary teams

Essential

Experience of setting and managing significant capital and revenue budgets, delivering efficiency gains and overseeing capital projects

Essential

Experience and knowledge of the legal and regulatory framework relevant to asset management and maintenance operations

Desirable

Experience in addressing the Health and Safety & Safeguarding responsibilities of the organisation and ensuring best practice health and safety across multi-disciplinary teams

Essential

Experience of utilising ICT innovatively to deliver improved service, and value for money

Desirable

Experience of stakeholder engagement Ð working with customers, negotiating/consulting with trade unions and engaging with Board members

Desirable

Track record of delivering commercially successful outcomes

Desirable

Experience of achieving continuous improvement in services and performance

Essential

Experience of leading complex projects involving a range of stakeholders

Desirable

Experience of leading and managing change in a significant department or team

Desirable

Strategic and operational understanding of external environment as it affects the service area, including the national, regional and local policy and legal context

Essential

Understanding of delivering an excellent customer-based service in a complex organisation with both social and commercial activities

Desirable
Competencies and Skills  

Ability to lead, inspire, motivate and develop others in multi-disciplinary teams

Essential

Collaborative trust-based management approach, committed to employee engagement, equality, diversity and inclusion

Essential

Ability to coach and mentor to develop individuals and teams

Essential

Ability to work effectively in partnership with senior colleagues, employees, customers, external stakeholders and boards

Essential

Ability to interpret information, carry out research, & analyse complex data to appraise and manage performance and risk

Essential

Problem-solving skills applicable at individual, department & organisation level

Essential

Ability to produce clear, concise and well written reports on complex issues

Essential

High level communication skills including - influencing, networking, and negotiating skills

Essential

Ability to manage and resolve conflict

Essential

Financially astute and commercially aware

Essential

Ability to manage complex projects

Essential

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