Person Specification
Education and Qualifications | Essential or Desirable |
---|---|
Relevant professional qualification | Desirable |
Health and Safety qualification | Desirable |
Experience, Knowledge and Understanding | |
Experience in leading at senior management level with responsibility for a department or significant team in the delivery of maintenance services | Essential |
Experience of leadership of a large building maintenance contractor |
Desirable |
Experience of developing and managing an excellent customer driven service |
Essential |
Track record of leading and motivating dispersed multi-disciplinary teams |
Essential |
Experience of setting and managing significant capital and revenue budgets, delivering efficiency gains and overseeing capital projects |
Essential |
Experience and knowledge of the legal and regulatory framework relevant to asset management and maintenance operations |
Desirable |
Experience in addressing the Health and Safety & Safeguarding responsibilities of the organisation and ensuring best practice health and safety across multi-disciplinary teams |
Essential |
Experience of utilising ICT innovatively to deliver improved service, and value for money |
Desirable |
Experience of stakeholder engagement Ð working with customers, negotiating/consulting with trade unions and engaging with Board members |
Desirable |
Track record of delivering commercially successful outcomes |
Desirable |
Experience of achieving continuous improvement in services and performance |
Essential |
Experience of leading complex projects involving a range of stakeholders |
Desirable |
Experience of leading and managing change in a significant department or team |
Desirable |
Strategic and operational understanding of external environment as it affects the service area, including the national, regional and local policy and legal context |
Essential |
Understanding of delivering an excellent customer-based service in a complex organisation with both social and commercial activities |
Desirable |
Competencies and Skills | |
Ability to lead, inspire, motivate and develop others in multi-disciplinary teams |
Essential |
Collaborative trust-based management approach, committed to employee engagement, equality, diversity and inclusion |
Essential |
Ability to coach and mentor to develop individuals and teams |
Essential |
Ability to work effectively in partnership with senior colleagues, employees, customers, external stakeholders and boards |
Essential |
Ability to interpret information, carry out research, & analyse complex data to appraise and manage performance and risk |
Essential |
Problem-solving skills applicable at individual, department & organisation level |
Essential |
Ability to produce clear, concise and well written reports on complex issues |
Essential |
High level communication skills including - influencing, networking, and negotiating skills |
Essential |
Ability to manage and resolve conflict |
Essential |
Financially astute and commercially aware |
Essential |
Ability to manage complex projects |
Essential |