Person Specification

Education & Qualifications

• Degree level education or equivalent through relevant training/experience
• Relevant professional qualification
• Evidence of continuous professional development.

Experience, Knowledge, Understanding

• Substantial experience at senior management level with organisational, departmental and budgetary responsibility
• Experience of working at senior level with Boards and Committees
• Evidence of success and innovation at a senior management level
• Significant experience of leading, managing, developing and empowering staff at all levels in a changing environment
• Knowledge and experience of working in partnership with internal and external stakeholders to deliver improved services and performance
• Knowledge of housing and property services law
• Significant experience of managing assets
• Knowledge and understanding of current regeneration issues
• Knowledge and understanding of issues relating to management of a DLO.

Commercial Awareness

• Able to understand complex financial and business management information
• Knowledge and understanding of business processes
• Business acumen and commercial awareness.

Customer Service & Quality Focus

• Demonstrates a commitment to customers being at the heart of what we do
• Demonstrates commitment to customer service in all activities
• Ensures quality and productivity goals and standards are met.

Achievement Orientation

• Sets stretching performance targets for self and the team
• Shows determination to reach targets and objectives.

Thinking Skills

• Numerate and data rational
• Demonstrates an analytical approach
• Effectively gathers, analyses and utilises information